Resactivity (Resamare) and Manawa

Our professional partners regularly ask us questions about online booking and the different options available to them. We have therefore drawn up a list of recurring questions and sent them to all our connected booking software partners, enabling them to answer them directly in an article dedicated to our professional outdoor partners.

Discover Resactivité, partner connected via API with Manawa

Reservation software answers are provided without moderation.

What is Resactivité?

Resactivité, also known as Resamare, is a SaaS (Software as a Service) software package specialising in the management of tourism and leisure activities, particularly suited to the sea and mountain sectors. Launched in 2018, this software meets the specific needs of professionals offering activities such as sea walks, canyoning, rafting, hiking, quad and 4x4 excursions, and many others.

Origin and missions

Developed by Corsican company l'Agenza, the Resactivité solution is designed to support local businesses and their counterparts beyond the island's borders. Its main mission is to simplify and automate the management of bookings, accounting, cancellations and customer communications, enabling leisure businesses to concentrate fully on the quality of their outdoor activities. The software aims to make activity management more fluid, intuitive and adapted to current market requirements.

Main features

• Reservation management: advanced options to facilitate postponements and cancellations.
• Integration with OTAs (Online Travel Agencies) : connections with platforms such as Manawa.
• Communication tools: automatic reminder and remarketing emails to build customer loyalty.
• Quotation and invoice management: a complete solution for financial aspects, including dedicated access for accountants.
• Statistics and reports: monitor sales performance to optimise sales strategies.
• Reseller area: feature enabling partners such as hotels and campsites to take bookings directly. Partners and customers

Resactivité works with a wide range of sea and mountain professionals, including adventure agencies, hotels, campsites, concierge services and other players in the tourism sector. Used by a growing number of partners in Corsica and beyond, the software enables them to take advantage of connections with OTAs to attract more customers and manage their bookings efficiently.

With a team of nine employees, Resactivité is expanding rapidly and continuing to enhance its offering by adding new functionalities to meet the growing demands of its users.

In short, Resactivité is designed for all outdoor activity professionals who want to optimise the management of their bookings, improve the customer experience and automate their administrative tasks.

What are the four main added values of Resactivité for professionals?

Here are the four main added values that Resactivité offers professionals in the leisure and tourism sectors.

1. Complete automation of processes

Resactivité optimises the management of reservations, cancellations and customer communications thanks to advanced automation that reduces manual tasks. For example, the software supports :

• Sending reminder emails before the activity.
• Communication in the event of cancellation or postponement, with refund or rescheduling options in just two clicks.
• Post-benefit remarketing emails to encourage customer reviews on platforms such as Google and Tripadvisor.

This automation saves precious time, reduces the risk of human error and considerably improves the customer experience.

2. Connection to major booking platforms (OTAs)

Resactivité is integrated with several OTAs (Online Travel Agencies) such as Manawa, giving companies greater visibility. Thanks to these connections, professionals can :

• Reaching an international audience.
• Centralise all their bookings (direct and via OTA) on a single interface.
• Optimise their sales channels to maximise revenue.

This feature helps to attract new customers while simplifying the management of availability on multiple platforms.

3. Advanced management of options and custom tariffs

Resactivity offers greater flexibility, enabling companies to customise their offers with :

• Special options such as adapted meals (vegetarian, gluten-free) or special equipment (bicycles, parasailing, etc.).
• Prices tailored to different audiences (adults/children) and real-time stock management.
• Promotions, promo codes and gift cards to boost sales during off-peak periods or special events.

This personalisation helps companies to respond better to their customers' needs while optimising their resources.

4. Complete financial and accounting management system

Resactivité simplifies accounting management with powerful tools:

• Generate quotes, invoices (customers and sales channels) and manage deposits.
• Dedicated access for accountants to retrieve sales exports and financial reports.
• Compliance with tax regulations, including cash certification and management of Barnier tax returns.

This comprehensive system allows professionals to concentrate on their core business without worrying about complex accounting issues, ensuring clear, optimised financial management.

What types of outdoor professionals can use Resactivité?

Resactivité is designed to meet the varied needs of outdoor, adventure and leisure tourism professionals. Here are the main types of professionals who can benefit from this solution:

Nautical and maritime activity providers

• Sea trips: Management of bookings for boat trips, cruises, catamaran outings, etc. Examples: Bella Vita Catamaran, Corsica Sud Croisière, JPS Aventure.
• Parasailing: organise flight slots, manage options (photos, videos) and track bookings. Example: Cappai Jet Parachute
• Scuba diving and snorkelling: planning diving sessions, managing equipment and diver certification levels.
• Jet-ski and motorised sports: Management of jet-ski, speedboat and other motorised water sports excursions, with availability tracking. Example: Cappai Jet Ajaccio

Adventure and outdoor activity providers

• Canyoning and rafting: Group management, equipment requirements and levels of difficulty adapted to each session.
• Guided tours: Organisation of walking, cycling, 4x4 or quad tours, with management of guides and options (meals, customised durations).
• Mountain biking and cycle touring: manage rentals, routes and options for different types of bike (electric, mountain bike, etc.).

Mountain activity providers

• Mountain walks: management of itineraries, guides and groups, with options for varying levels of difficulty.
• Climbing, via ferrata and mountaineering: organising sessions, managing equipment and monitoring participants' experience.
• Off-piste winter sports: Planning off-piste skiing, snowboarding or snowshoeing excursions, often accompanied by a guide.

Adventure and theme parks

• Tree climbing parks and zip lines: Management of bookings for adventure courses, with management of time slots and levels of difficulty.
• Multi-activity parks: Centralisation of bookings for various activities (archery, paintball, mini-golf) according to visitors' choices.

Tour operators and travel agencies specialising in outdoor activities

• Adventure travel agencies: planning multi-activity holidays including excursions, hikes and sporting activities such as canyoning.
• Conciergeries and tourist services: Management of activity bookings for groups or individuals, often in partnership with hotels and campsites.

Hotels, campsites and concierge services offering outdoor activities

• Partner hotels and campsites: Thanks to Resactivité's reseller space, these establishments can offer their customers direct bookings for outdoor activities, improving customer satisfaction and generating additional revenue.
• Concierge services: Access to the platform to book activities for their customers, with accurate tracking of bookings and reports by sales channel.

Professionals offering tours on small tourist trains

• Small tourist trains: Organisation of timetables and bookings for city tours or excursions, with options for private events or specific activities (meals, stops at certain sites).

How does Resactivité work, and how much does it cost?

Resactivité is a SaaS (Software as a Service) platform accessible online, enabling users to manage their activities with just a web browser and an Internet connection.

How the platform works

Users access Resactivité via an intuitive online interface, which centralises the management of bookings, cancellations, accounting and customer communications. This solution enables extensive automation of administrative tasks and facilitates synchronisation with reservation platforms (OTAs) and sales channels.

Pricing model and costs

Resactivité works mainly on the basis of an annual subscription. This subscription model includes the essential management functions and can be customised according to a number of criteria, such as :

• The number of pieces of equipment or boats (for example, for sea excursions).
• Integration with OTAs (Online Travel Agencies) for centralised management of bookings from multiple channels.

To obtain a precise estimate tailored to the specific needs of each professional, we recommend that you contact the Resactivité team directly. Tailor-made offers are available to meet the specific requirements of each customer.

How long does it take professionals to set up Resactivité? Is it complicated?

Setting up Resactivité is designed to be quick and easy. In most cases, outdoor professionals can start using the platform in less than a day. The installation process typically involves the following steps:

• Account creation and settings: Users create an account online and set up their activities (times, prices, types of activity, etc.) with the help of the Resactivité team if necessary.
• Integration with OTAs and other systems: Connection to OTAs (such as Manawa) and other sales platforms can be set up quickly, enabling immediate synchronisation of bookings on all platforms.
• Training and support: Resactivité offers training to familiarise users with the key functions, making it easier for them to get to grips with the system. A support team is also available to answer any questions or provide assistance, particularly during the first few days of use.

Thanks to this rapid, guided installation, professionals can concentrate on their core business without wasting time. Resactivité has been designed to be intuitive and accessible, even for users with little experience of management software.

How does the API connection between Resactivité and Manawa work?

Once the products have been set up on Manawa, the Résactivité team takes charge of the link via API. This automated connection enables outdoor professionals to synchronise bookings made on Manawa with their Résactivité interface in real time. Thanks to the API, information on availability, cancellations and slot updates is updated automatically, avoiding manual management and reducing the risk of double-booking.

Customer returns

Professionals using this API connection appreciate the simplicity and automation it brings. According to feedback, this integration allows them to save precious time and concentrate more on the quality of their service. Here's what some of them have to say:

" The API link with Manawa has simplified our booking management. Thanks to the API, we have better visibility of our slots, which has reduced errors and improved our responsiveness.

With this API link, professionals benefit from a fluid process that improves their management and customer experience.

How much does the API connection cost for Resactivité users on Manawa?

The cost of the API connection for Resactivité users on Manawa is €130 excluding VAT per year. What's more, there are no installation or configuration costs associated with this connection, as the €165 plus VAT fee is free. This means that professionals can benefit from seamless integration with no hidden costs.

How can professionals contact Résactivité or request a demo?

Interested professionals can easily make a request by sending an email to the Résactivité team at the following address: [email protected]. They will contact you promptly to answer your questions, discuss your specific requirements, or arrange a personalised demonstration of their platform.

For more information, you can also visit their contact page: Contact Resactivité.

If you are already a partner, please write directly to your regional manager. If you are not yet a partner and would like to find out more about Manawa, you can also request a contact: Become a partner.